There are a number of different live answering services. You may be unsure of which is right for you or what your needs are. You can also opt for automated services. The following are a few different options you can choose from: Ruby Receptionists, Abby Connect, Saso, and others.
Ruby Receptionists
Ruby Receptionists offers a range of virtual receptionist services to help small businesses succeed. The service has been in the business for over a decade and is the industry leader. It has a mobile app for iOS and Android that allows you to manage call handling preferences and notify receptionists when to take a call. You can also access your call history, receive notifications of new calls and messages, and set up outbound calling.
The company offers a pay-as-you-go model, so you can choose a specific amount for the service. The pricing is cheaper than hiring an in-house receptionist. You’ll have to pay a salary, benefits, office space, and account for sick days and PTO. Ruby Receptionists also offers a chat feature so you can communicate with potential customers in a variety of ways.
Abby Connect
If you’re looking for a live answering service with no contracts, hidden fees, or other hassles, look no further than Abby Connect. Their monthly fee is low and their service is easy to use, with a variety of features including instant greetings of callers, text conversations with customers, and real-time conversation records. They are also very professional and friendly, and they are quick to respond to your needs.
The service is more affordable than hiring an in-house receptionist, and they offer evening and weekend coverage as well. The company offers a 14-day free trial and has several packages to choose from, with https://interconmessaging.com/telephone-answering-reception-solutions the bigger monthly plans offering more services. You’ll get a dedicated team to answer calls, and they guarantee to increase your ROI and save you time.
Saso
SAS live answering service offers a live operator phone answering service 24 hours a day. Its bilingual agents can handle inbound calls and deliver customized messages to your customers. The agent will also take down the caller’s information and forward it to your business. This feature is especially useful if you want to offer bilingual services to your customers.
You can choose from eight flexible, scalable plans. The live answering service has around 300 employees. Additional minutes can be purchased for a fee. Saso is the perfect solution for businesses that are looking for a streamlined receptionist. Abby Connect has a team of receptionists dedicated to answering calls, guarantees increased returns on investment, and saves you time.
Ruby
Ruby is a human-powered live answering service that can handle both inbound and outbound calls for a business. The company’s agents are professionally trained to handle difficult situations and organize customer information according to guidelines. As a result, Ruby delivers personalized customer experiences. Its service plans offer 24/7 coverage and HIPAA compliance.
Ruby can take detailed messages and route calls to the appropriate department. Its call agents can also answer FAQs and confirm appointments. The company offers a convenient client portal where you can manage all of your billing, minutes used, and outbound caller confirmations.
LiveVoice
A professional customer service expert will be there to take your call and deliver your message 24 hours a day, 7 days a week, whatever time you want. The service is so good that your customers will swear you’re in the office with them. The service creates custom call handling scripts for your company and is incredibly flexible and affordable. With LiveVoice, you’ll be able to control your call handling scripts from start to finish.
The LiveVoice live answering service team understands the importance of every call to your business. Customers today expect immediate, professional service, and they don’t want to wait for an answer. Whether your customers are calling to request an estimate or need emergency service, they want a response right away. If you don’t answer, they’ll move on to your competitors or call down your list until they find someone who can answer their call.
